Then add Host and change Encryption to only use plain FTP.ģ. First, we click on the File menu and choose Site Manager.Ģ. So, we changed the encryption to “ only use plain FTP” by executing the below steps.ġ. This happens when encryption is set to “ Use explicit FTP over TLS if available” in FTP client settings.

Response: 227 Entering Passive Mode (11,22,33,44,167,111)Įrror: Failed to retrieve directory listing Wrong encryption settings in FTP clientįor instance, in FileZilla, when you connect to FTP server, you will see something like this. Here, we have the top 4 reasons for this error to occur and how we troubleshoot it.ġ. Now, let’s see the reasons for the error and the real solution to fix it. Error: Failed to retrieve directory listing

Users encounter an error message like this. This error “FTP cannot retrieve directory listing” means that the user could not access the files from FTP server. What is “FTP cannot retrieve directory listing” error? Today, we’ll see how our Support Engineers fixed the issue for our customers. That’s why we often get requests from our customers to solve the error like “FTP cannot retrieve directory listing” as part of our Server Management Services. This error is caused due to the bad settings in the FTP server, misconfiguration of FTP client, when passive mode setting disables and much more. Webroot is a group I created separately and added the ftp user to, along with a few others.Are you getting an error like “FTP cannot retrieve directory listing” when you try to access FTP server remotely? The /var/www's owner is 'www-data' and the group is 'webroot'. Which of course means every file a try to access through a std browser receives the forbidden warning. The problem is the permissions of the files every file the ftpuser uploads to the /var/www directory are set so both the owner and the group of the file is of the ftp user. Rsa_cert_file=/ect/ssl/private/vsftpd.pemĢ - I have an ftp user setup in which their home directory is /var/wwwģ - When I connect to the server with filezilla with the new ftp username, filezilla automatically shows the webroot, as desired. I have the following config on my Ubuntu 12 server:ġ - vsftpd installed and configured with the config file settings: listen=YES

Ubuntu filezilla wont go to var